J24 Hotel Milano

We were given a free upgrade to a larger room. The room was clean and spacious. Bathroom was clean.

The staff was great, the room was cozy, but not soundproof as mentioned in the description. However, there was no problem with the noise. Moreover, the room was cleaned every day and the hotel has a very good location, close to restaurants, metro station and trams. You can get anywhere from there.

The location was great. Metro into the centre of Milan. Turn left from the hotel and walk to the bottom of the rd Once you get used to the transport system its a great location. €12 for a 3 day pass. Worth buying to just go and explore Milan. Get the Train to como from Central station. €10 return trip. Hotel room was a little smaller than expected but was a good room. Could do with a coffee or kettle in the room for the price. TV could do with more English channels. Although wasn't a problem as we didn't watch a lot of TV. Was just nice to have on when we had our morning coffee. Bar in the hotel wasn't expensive . With a good range of drinks. We didn't have food there but what people was ordering it looked good. Staff at the hotel are very friendly and helpful. English was good. If you need any help with anything just ask. They are very knowledgeable. Our flight was early we were asked if we needed a wake up call and a taxi ordering. Taxi is a set price €104 euro. (They like cash). There are plenty of coffee shops where you can pick up a pastry and a coffee if you don't have breakfast at the hotel. We chose to do this as we didn't want a bug breakfast. There's a Chinese coffee bar down the Rd where you can get a snack/ coffe or an alcohol beverage that was very reasonable. We used to get 2 coffees and 2 pastys for around €5.

The hotel is located very good, although the neighbourhood is very multicultural, the area is very well connected. Direct metro to Centrale train station, direct trams to city center. Even if you don't buy breakfast with the room you can still get a bite at any time in the restaurant which is great considering in the area the restaurants are closed between 3pm - 7 pm. There are many restaurants in the area if you can walk around and mostly local (not very touristic). It is clean. Has elevator and a small minibar in the room.

The staff were very nice and helpful. We had a problem with our return flight and needed to leave in the middle of the night. We asked beforehand if they could maybe help us with a cancellation of the last night. Although we received a reply that it wasn’t possible because it was after the free cancellation period, when we arrived at the hotel they did try to help us at the reception, and even upgraded us to a junior suite. At our room we had another problem with a not working lightbulb in the shower, they sent someone straight away but after he couldn’t fix it they immediately changed our room, to also a junior suite. Apart from that the hotel was clean and quite nice.